Check Factory VS Support Issues

Please see our UPDATES page to download the most recent build of the Check Factory executable.

Common problems with Check Factory VS

Graphics print upside down and backwards

Check Factory renders metafiles to the Windows GDI. Some HP PCL 6 drivers cause this issue. Please change the driver on your physical printer to a PCL 5 type driver.

The best driver to use for ALL HP laser printers is the HP Universal Print Driver v5.1. Please download and install the PCL5 driver. Do not use the PCL6 driver.

Printer not Ready Error code -30 is received when trying to print to the Check Factory VS printer.

Solution 1: The Check Factory program is not running. Please start Check Factory.

Solution 2:. Close Check Factory and restart.

Solution 3: Verify you are a local administrator on the PC. Run WorkstationSetupVS.exe from the Check Factory for {your accounting software} folder. This will reinstall the Check Factory VS printer.

Error 30 is also caused by installing some Quick Books updates which break our installation. Please run WorkstationSetupVS.exe from the Check Factory for Quick Books folder.

Terminal Services and Citrix - Error 30 Printer Not Ready

Check Factory and your accounting application MUST run in the same memory space, i.e. in a desktop session environment. When your application uses the Check Factory VS printer driver it will send Windows messages out to all running applications. Check Factory listens for these messages so that it can communicate with the driver. If the driver is not able to communicate with Check Factory it will return an ERROR 30 - Printer not ready. You cannot run your application in one TS or Citrix session and Check Factory in another session. They will not be able to talk to each other. Both must run in the same session.

Unable to install Check Factory VS printer. Error: Driver Unknown or The Specified Module is not found, Error code 126 occurs under some Windows XP systems when trying to install a printer

Steps to Replace Framedyn.Dll - Windows XP

This is a Microsoft Windows issue. Contact your Windows support person to replace this file.

Print data that fills out the form looks like the page is scaled down to a smaller size.

Windows 7: Click Start Button, Fonts, Change Font Size, enable SMALL(100%) or MEDIUM(125%) fonts. LARGE(150%) fonts are NOT SUPPORTED and causes printing issues with Check Factory.