Check Factory VS Support Issues
Please see our UPDATES
page to download the most recent build of the Check Factory
executable.
Updated Documentation
How to modify your check format. Covers moving Account Name,
Bank Name, Check Numbers. Changing fonts.
Check Format
Designer.pdf
How to create and print multiple part forms. Covers creating
parts, price block outs, part titles, setting up printers.
Form Parts Designer.pdf
Common problems with Check Factory VS
Graphics print upside down and backwards Check Factory
renders metafiles to the Windows GDI. Some HP PCL 6
drivers cause this issue. Please change the driver on your physical
printer to a PCL 5 type driver. The best driver to use for ALL HP
laser printers is the
HP Universal Print Driver v5.1. Please download and install the
PCL5 driver. Do not use the PCL6 driver.
Printer not
Ready Error code -30 is received when trying to print to the Check
Factory VS printer. Solution 1: The Check Factory program is
not running. Please start Check Factory. Solution 2:. Close Check
Factory and restart. Solution 3: Verify you are a local
administrator on the PC. Run WorkstationSetupVS.exe from the Check
Factory for {your accounting software} folder. This will reinstall
the Check Factory VS printer. Error 30 is also caused by
installing some Quick Books updates which break our
installation. Please run WorkstationSetupVS.exe from the Check
Factory for Quick Books folder. If this does not resolve your
issue please use the
PDF Printer Driver
Removal Tool.
Printing to the Check Factory VS printer causes your
application to hang Please use the
PDF Printer Driver
Removal Tool.
Terminal Services and Citrix -
Error 30 Printer Not Ready
Check Factory VS AND your
accounting application MUST
share the same ICA TS connection. It is a client side setting in the
PN Agent.
Check Factory and your accounting application MUST run in the
same memory space, i.e. in a desktop session environment. When your
application uses the Check Factory VS printer driver it will send
Windows messages out to all running applications. Check Factory
listens for these messages so that it can communicate with the
driver. If the driver is not able to communicate with Check Factory
it will return an ERROR 30 - Printer not ready. You cannot run your
application in one TS or Citrix session and Check Factory in another
session. They will not be able to talk to each other. Both must run
in the same session.
Unable to install Check Factory VS
printer. Error: Driver Unknown or The Specified Module is not found,
Error code 126 occurs under some
Windows XP systems when trying to install a printer Steps to
Replace Framedyn.Dll - Windows XP
This is a Microsoft Windows issue. Contact your Windows support person
to replace this file.
Print data that fills out the form looks like the page is scaled
down to a smaller size.
Windows 7: Click Start Button, Fonts, Change Font Size, enable
SMALL(100%) or MEDIUM(125%) fonts. LARGE(150%) fonts are NOT
SUPPORTED and causes printing issues with Check Factory.
Check Factory installed in ProgramFiles(x86) folder on Windows 7
or Server 2008
Check Factory VS cannot and MUST NOT be installed in the
ProgramFiles folder. Please use this program to move the Check
Factory folder to a new location. Usually a network share so that
all users can share Check Factory data. Please save this file to a
temp folder on the PC whose ProgramFiles folder contains Check
Factory VS. Run Move_CF and follow the prompts.
Move_CF.exe |